If you have troubles with a model or consider the model suspicious, you can report her/him by following these steps:
1. log into your member account;
2. search the model in the profiles page or in your history records;
3. access the model's profile page and on the right side of the screen you will see the option "...";
4. click on the "..." and from there you will have the option to click on "Report a Problem".
5. After you submit the report, you will receive an email where you will be asked to upload the screenshots/photos of all the conversation you had with the model on Skype.
6. Reply to the email, attach the pictures and the report will have a conclusion after 48 hours, when you will be informed by email. Please note that for every kind of report you will need to send us the required screenshots/photos.
Please note that, as stated in our Terms and Conditions, if the report is not made within 72 hours since the incident occurred, it will not be taken into consideration.