If you have sufficient funds in your SkyPrivate account but your calls are being disconnected as soon as you call a model on Skype, it means that the Skype ID you filled in your SkyPrivate account is not matching your real Skype ID, so the system does not recognize you as one of our members. The solution to this matter is to change the Skype ID filled in your SkyPrivate account.

    Step 1 - Find your Skype ID 

    Log into your Skype account, click on your Skype picture and then on the "Skype profile" button. A new window will pop up.

Scroll down a little bit and you will see your Skype ID at "Skype Name"


    Step 2 - Fill in your Skype ID

    After you found your Skype ID, you need to copy it and then go to your SkyPrivate account, at "Settings -> Services".
   
Click on the "Edit" button, paste your Skype ID and click on Save.

    Your Skype ID change request will be approved by us within 12 hours, about which will be informed on email.    
    Afterwards, you will be able to call models from the Skype account associated with the Skype ID you filled in.

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