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It is important to keep yourself informed about those scamming methods! Usually, newcomer models are scammed due to their lack of experience with our products and processes. Still, even if you are an experienced model, you should be aware of those methods. You might never know what's next!
Before going to the methods, it is extremely important to understand that those scamming methods occur on Skype.
We will NEVER ask you:
on Skype for a show
a verification call in which you expose yourself in less than decent way
to send us documents over Skype
provide us with your account credentials
We will NEVER:
announce you anything on Skype (we use emails)
refund money over Skype
Each time you have a doubt, please open a live chat with our Customer Support Team.
Now, let's discuss the scamming methods we have discovered. We would have never discovered them without your help. Please, be a responsible user and help us help you.
Even if you were scammed, that doesn't mean another model should be. Report those scammers to us!
How? Please go to Tools → Report a Member, and make sure to add the details requested within the report case, such as: Full captures of the conversation with the user, and screenshots of the Skype or Discord ID.
1. SkyPrivate Administrator method (helps the member pay method)
We are never contacting models on Skype to tell them about Premium offers. Don't fall for it, it is a Scam!
2. Prepaid call method (using Skype scheduling feature)
Never trust this kind of offer, they are trying to scam you. As you can see in the screenshot above, "jan7 is a Premium Member and used the SkyPrivate Pay-Per-Minute, but the model..." - TOTAL SCAM. We don't send such messages on Skype. Don't be tricked! They've also started using our Support avatars to be more convincing! Don't trust them, always open a Live Chat on the website or from your account.
Each payment that is made to and from your account is registered in your SkyPrivate account at History ⇒ All Payments. You can check it anytime!
3. Verification call method
Scammers are inventive and might be using an "official name", or a picture, or they can even use the nicknames of our support representatives. Don't fall for it! If you encounter cases like this, I suggest you go to the website and open a Live Chat with the real Staff team!
4. Altering profile buttons/details method (fake photoshopped)
Some scammers may alter some buttons/text in your public profile to trick you into doing a show! Don't accept it! Talk to our Support team (by opening a Live Chat) about it, and we will find a solution together!
5. Sending a virus/suspicious file method
As you can see, the video file above has the extension .vbs. This is a trick! Having mp4 at the end of a file creates a level of confidence, but actually .vbs format is used for executables that will run certain administrator processes (which can break the security of your computer if that is intended).
Here you will see an example of what could happen if you download and run such a program:
6. Technical team method
The technical team will never contact you on Skype without a prior conversation with support via live chat or email. Occasionally, it happens, but it never uses this kind of introduction and always presents with a name (not just "tech team"). Just to be on the safe side, open a Live Chat with the Support team.
7. Troubleshooting (Remote session) scam
We will never contact you to go into a troubleshooting/remote session. If you haven't contacted us, DO NOT GO into any remote session with a person. They most certainly are scammers.
8. SkyPrivate Support method (informing about breaking the rules)
We never contact models via Skype to discuss possible violations of our policies. For this, we use emails!
