How can I rate a member?
Val avatar
Written by Val
Updated over a week ago

You can rate the experience you had with a member after a pay-per-minute call. There are 3 available ways you can rate:

From your SkyPrivate account:

In the History - Calls section, you will find the button called "Rate Member" which can be pressed in order to rate the experience you just had with the member 👇

After the pay-per-minute call ended:

Just by clicking on a number 👇

From the email registered on your SkyPrivate account:

After a pay-per-minute call, you get an e-mail from us with the title "Rate your experience" 👇

How to rate?

After selecting one of the ways above, you will arrive here 👇

In this page, you have 2 interaction points (rating-wise):

  • Number of stars - this determines the overall experience you had, rated from 1 to 5 stars (5 being a Great experience);

  • Leave a comment - you can also express your opinion in writing. It is recommended that you do so in order to either justify the good rating you have given or to express some improvement points which the member can work on.

Once you've decided on the rating click on "Submit"

Now, the rating has been submitted! You can rate the experience you will have with the same member, once every 24 hours.

Note: The rating can be changed in a maximum of 48h from the moment it was submitted only from the email received from SkyPrivate.

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