All Collections
[Members] - Billing
I am a VIP member, but my spending seems limited. What is the reason?
Can I add funds if I do not have a debit/credit card?
My transaction was declined when trying to add funds via credit/debit card. What is the reason?
I added funds through SpankPay, but the funds are not reflected in my balance. Why?
The dates of the charges on my bank statement do not match my purchases. Why?
Why don't I see the credit for a pending transaction on my billing statement?
My statement has a transaction I don't recognize. What do I do?
What will appear on my bank statement after adding funds?
How to verify your account by sending the required documents
How to verify my phone number?