Models - Plugin Errors / Issues

Error: Plugin stuck on "Connecting" message
If the plugin does not open and it is stuck on "Connecting" message (as in the picture below), most probably you are using a version of Skype othe...
Thu, 15 Feb, 2018 at 4:42 PM
Error: Can't see my Skype ID in the plugin's window
If you can't see your Skype ID in the plugin's window (as in the picture below), most probably you are using a version of Skype other than Classic...
Thu, 15 Feb, 2018 at 6:49 PM
Error message: Wrong username or password
If you are typing your correct SkyPrivate password and still encounter the message "Wrong username or password" when you try logging into the plug...
Sat, 3 Feb, 2018 at 1:47 PM
Error message: Logging in
If your plugin is running, but it does not appear that you are logged in and the message " Logging in " is appearing you will need to allow ...
Thu, 16 Nov, 2017 at 12:03 PM
Error message : Cannot start the application. Contact the software vendor for information.
If the error message is "Cannot start the application. Contact the software vendor for information.", then you are in the right place, if not, co...
Fri, 6 Jan, 2017 at 7:14 PM
Why does Norton Internet Security Antivirus block the SkyPrivate plugin?
Why does Norton Internet Security Antivirus block the SkyPrivate plugin? And what is "WS.Reputation.1" alert from Norton? WS.Reputation.1 is th...
Thu, 16 Nov, 2017 at 11:54 AM